Users in various US cities are reporting that they were without cell phone or internet service on Thursday morning.
The DownDetector site, which tracks outages or outages in digital services, has reported more than 70,000 users. be No AT&T service. The curve of out-of-service reports continues to rise.
The company said in a statement: “Some of our customers are experiencing wireless service interruptions this morning. We are working urgently to restore service to them.”
A map of the site web Shows in big cities like Houston and Dallas (Texas), Atlanta (Georgia) or Jacksonville (Florida) Thousands of users are self-reporting that they are without service.
Many Verizon and T-Mobile customers also reported loss of service on Downdetector, although to a lesser extent. Cricket Wireless had more than 13,000 crash reports.
“The Verizon network is operating normally. This morning some customers experienced problems making calls or sending text messages to customers served by another provider. We are continuing to monitor the situation,” Verizon said. T-Mobile said it has not experienced any outages.
No reason for the cuts has been given yet.
Separately, the City of San Francisco's Department of Emergency Management said in a statement that its 911 emergency center was operational, although many AT&T customers were unable to reach an emergency line.
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