The controversy is over Limit What Samsung Used for the performance of its smartphones including the new one Galaxy S22, Keep talking. The thing is Zhang Hee HanCEO of South Korea’s Mobile Devices Division Apologies to users who were affected by this situation.
Published as ZDNet, The manager mentioned the incident during the annual meeting with stakeholders that took place this Wednesday. The same, Samsung was recognized as the reference company Does not give relevance related to the concern of its customers in this matterHe apologized for that.
But beyond trying to show that the company is not acting with bad faith in this matter, Zhang-hee Han used some clarification about what happened to the performance limit of the Galaxy S22 and other enterprise devices. One that is logical, especially since corruption has reached such a level in South Korea Already under investigation by the FTCFair Trade Commission of the country.
The system seeks to establish whether Samsung has promised more than the Galaxy S22 can actually deliver, and whether it violates fair advertising and labeling laws.
The CEO of the South Korean company acknowledged that the discomfort arose from the implementation. GOSOr Game Upgrade Service. It is an application that the company incorporates into its mobile devices, but users cannot manually uninstall or disable it. According to Hon, the aim is to improve the use of resources on their smartphones while running games; He added that the CPU and GPU limits apply to a competition that does not affect performance.
But when it comes to user dissatisfaction – not only with fewer features than expected on the Galaxy S22, but also with how the story came to light – Samsung admin Promised not to happen again.
The performance limit of the Galaxy S22 ended up being a big headache for Samsung
News broke in early March that Samsung was reportedly restricting the performance of its phones. With that, a list of about 10,000 applications that were apparently affected by this strange situation went viral. But what really caught our attention was the applications Benchmarks They did not experience any kind of barrier, which feeds into the theory that the South Koreans “fell”.The best OnePlus“; That is, performance tests promised something that users did not actually receive.
It was first rumored that the performance range of the Galaxy S22 may be related Increase battery life. However, some claims are too bold and verifiable — pointing to an attempt to reduce costs during production. Samsung used GOS to keep mobiles from overheating, thus avoiding problems Heat dissipation. Of course, Han denied this in his statements.
For now, Samsung has already released a software update for all phones affected by this scenario. So, users can now choose whether they want to completely squeeze the hardware from their Galaxy S22 or the balance between performance and battery.
From now on, however, it is logical to think that. The blanket of distrust is created every time an Asian company offers new flagships. It is Samsung’s responsibility to make sure that such a situation does not happen again.
