OKLAHOMA CITY — Oklahoma Insurance Commissioner Glen Mulready has pushed back against a lawsuit seeking the release of an unfinished market conduct examination involving the handling of roof insurance claims, arguing that the regulatory review remains ongoing and no final report currently exists.
The Oklahoma Insurance Department said the examination is still being conducted by an independent examiner. Mulready maintains that releasing material before the process is complete could undermine the integrity of the regulatory review and the department’s responsibility to Oklahoma policyholders.
The dispute brings a legal challenge into an ongoing regulatory process focused on insurance claims practices in Oklahoma.
Mulready Criticizes Lawsuit Seeking Examination
In a statement released by the Oklahoma Insurance Department, Mulready strongly criticized the lawsuit and defended the department’s handling of the examination.
“This lawsuit is frivolous and reflects either a fundamental misunderstanding of Oklahoma insurance law and the market conduct examination process, or a deliberate attempt to misuse the courts to pressure a state regulatory agency into producing an unfinished examination.
The Oklahoma Insurance Department will not be bullied by trial lawyers, political actors, or anyone else into cutting corners simply because our regulatory process does not fit their preferred litigation or political timeline.
Market conduct examinations are governed by law and established regulatory procedures for a reason. The Department’s responsibility is not to produce a report on demand for use as evidence in private litigation. Our responsibility is to conduct a thorough examination, protect the integrity of that process, ensure the findings are supported by the evidence, and ultimately protect Oklahoma policyholders.
The examination of the handling of roof claims remains ongoing. The independent examiner has not yet submitted a final report to the Department. I cannot release a final report that does not yet exist.
Instead of allowing our professional staff and independent examiner to complete their work, trial lawyers have now chosen to expend time and resources asking a court to interfere with an ongoing regulatory examination. Every hour spent responding to unnecessary litigation is an hour and taxpayer resource that could otherwise be devoted to the work Oklahomans actually expect us to do.
I have been clear from the beginning: I want this examination completed, and I want the final product to be thorough, accurate and legally defensible. If wrongdoing occurred, consumers deserve findings strong enough to withstand scrutiny—not a rushed report designed to satisfy a press release, campaign calendar or private lawsuit.”
Roof Claims Examination Remains Ongoing
Market conduct examinations are regulatory reviews used by insurance authorities to assess whether insurers’ business practices comply with applicable laws and regulatory requirements. Reviews can cover areas including claims handling and other practices affecting policyholders.
In this case, the Oklahoma examination focuses on the handling of roof claims. According to Mulready’s statement, the independent examiner conducting the review has not submitted a final report to the Oklahoma Insurance Department.
That point is central to the commissioner’s response. Mulready argues that the department cannot release a final examination report because the regulatory process has not yet produced one.
The commissioner also emphasized that any eventual findings should be supported by evidence and capable of withstanding legal and regulatory scrutiny.
Legal Dispute Focuses on Timing of Regulatory Review
The lawsuit concerns efforts to obtain the examination while the regulatory process remains underway. Mulready’s statement frames the dispute around whether an unfinished examination should be disclosed before regulators and the independent examiner complete their work.
The commissioner’s remarks represent the Oklahoma Insurance Department’s position on the dispute. His descriptions of the lawsuit, trial lawyers and political motivations are allegations and characterizations made in his official statement rather than independently established findings.
Mulready had previously addressed a request for the examination report in correspondence to Oklahoma Attorney General Gentner Drummond dated July 31, 2026. The letter responded to the request that the examination report be released.
For Oklahoma policyholders, the focus now turns to the completion of the roof claims examination and any findings that ultimately emerge.
Mulready said his priority is to ensure the final product is thorough, accurate and legally defensible. Until the independent examiner finishes the review and submits a final report, the department maintains that the examination remains an active regulatory matter rather than a completed set of findings.
