Another option for payment and transactions on the island

The Bank of Credit and Commerce (Bandec) has reactivated the Bandec Kiosk, another important channel in the banking process taking place in Cuba. The “stopping” of this service since July 2020 was a complaint from its customers.

Anay Terje Tejeda, head of communications and marketing at Bandec in Cienfuegos, told the Cuban News Agency that Kiosco Bandec operates as a remote banking service for individuals and those with salaries, retirement and savings cards, as well as for workers. Workers and farmers. Similar to Transfermóvil and EnZona, this portal is activated by registering the customer on file web page.

Among the facilities provided by this platform, Terry Tejeda highlighted the possibility of checking balances, reviewing the latest transactions, paying bills, requesting the reprinting of magnetic cards, and making transfers, whether between accounts or from one region to another, using the system. Transfer that allows you to send money from a bank branch for collection at post offices.

The Head of Communications and Marketing also highlighted new features integrated into this relaunch, such as the option to pay for services such as water or electricity from home, allowing users to schedule dates and allowing automatic deduction of the amount when they have a balance on the card.

Bandic kiosk facilities

Although Transfermóvil and EnZona are the most widely used means of e-commerce, customers prefer Bandec Kiosk in some cases because it gives them ease of access from a computer, avoiding the limitations of a mobile phone screen.

Currently, the platform is only available to the Cuban network, and users must create their accounts via their national email. To ensure security and prevent cybercrime, various measures are implemented, such as choosing passwords and personal phrases, as well as requesting specific locations and coordinates when authenticating.

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Banking services are gradually offering users different ways to operate their bank accounts, from physical branches to electronic channels such as Virtual Bandec, ATMs, POS terminals, Transfermóvil and EnZona applications, and other financial institutions such as Cadeca.


Myrtle Frost

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